Privacy policy
This English translation is provided for convenience. In case of any discrepancy, the Croatian version at cuketi.eu/privatnost prevails.
Last updated: July 2026.
This policy applies to the cuketi.eu website. The application (app.cuketi.eu) and the processing of worker data within the system are governed by separate terms and a data processing agreement (DPA) that you accept when using the application.
Data controller
The controller of personal data is RED AXIS j.d.o.o., Bana Jelačića 15, 42223 Varaždinske Toplice, OIB 44025608855. Cuketi is a product of this company.
For any questions about the processing of your data, contact us at info@cuketi.eu or +385 99 530 4867.
What data we collect
- Contact form: your first and last name, email address and the message text you enter.
- Server technical logs: standard web-server logs (e.g. IP address, access time) needed for the operation and security of the site.
Purpose and legal basis
We use the data from the contact form solely to respond to your enquiry, on the basis of your consent given by submitting the form. We process technical logs on the basis of our legitimate interest in the secure operation of the site.
Sharing of data
We do not sell your data and do not pass it on to third parties for marketing purposes. Our processors are: the server (hosting) provider for the operation of the site and email delivery, Google for visit analytics (with your consent) and Klaviyo for marketing (see "Cookies and analytics").
Retention
We keep contact-form messages for as long as necessary to handle your enquiry and any further communication, after which they are deleted.
Cookies and analytics
To understand how the site is used, we use Google Analytics 4 (provider Google Ireland Limited). Analytics is set up with Google Consent Mode: until you give consent in the cookie banner, analytics runs without setting cookies and sends only truncated, anonymised data.
If you accept, Google Analytics sets cookies (e.g. _ga and _ga_*) to measure visits and behaviour on the site; Google then processes the data as a processor, with transfer via servers in the EU region. The legal basis is your consent, which you can withdraw at any time. You change your choice by deleting cookies and local storage in your browser, which makes the consent banner appear again.
We also use Klaviyo (a marketing platform, provider Klaviyo Inc., USA) to recognise visitors, track behaviour on the site and personalise communication. Klaviyo sets its own cookies. You can refuse tracking by blocking or deleting cookies in your browser settings.
We serve web fonts from our own server, so no external servers are contacted to load them.
Your rights
You have the right to access, rectification, erasure and restriction of the processing of your data, as well as the right to object. Send your request to info@cuketi.eu. You may also contact the Croatian Personal Data Protection Agency (AZOP).